Terms & Conditions
(A) QUOTATIONS
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Before offering a quotation, I will contact you to discuss your requirements, and will ask to see a sample of your manuscript. This will enable me to determine which service you require, and which rate code is appropriate for your specific project.
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Projects which require very few corrections will be quoted at the lower end of the price range for the required service.
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Projects for which any of the following are true, may be quoted at the upper end of the range for the required service:
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Manuscripts in any format other than Word
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Corrections to be marked in any format other than tracking changes in Word
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Manuscripts that are hard to read for any reason
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Manuscripts that require an unusually large amount of correction
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Manuscripts that have a lot of tables or figures that need to be checked
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Manuscripts containing a lot of technical terminology, formulae, equations, computer code, or musical notation
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If you supply a sample of your work for me to base my quotation on, but the overall text is of a much poorer standard than the sample text, I may either adjust the quote accordingly or decline the work.
(B) TIMESCALES
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I do not generally work outside of office hours (9am to 5pm). Depending on my availability, and the condition of the manuscript, I expect to proofread at a rate of up to 2,500 words per business day, and up to 12,500 words per business week. However, if you have a particularly urgent project, do contact me and I will see what is possible in the time available
(C) BEFORE WORK CAN COMMENCE
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As the client it is your responsibility to clarify if you prefer –ise or –ize spellings prior to me starting the work.
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Students/academic clients must clarify what reference system you’re using prior to me starting the work.
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Students/academic clients must check that your academic institution allows you to use the services of a professional proofreader. Some institutions prohibit the use of a professional proofreading service, or have very strict rules relating to the work a proofreader can do. A breach of any such rule could result in very serious consequences for you. If your university has set guidelines, please send them to me prior to starting the work.
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Where applicable, you must ensure that you comply with all rules and requirements relating to using a professional proofreader (e.g. declaring your use of a proofreader on your submitted work).
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If I am able to take your project on, I will send you an approval request by email. This will give details of the project requirements (as you have indicated them to me), the rate I have quoted, and the overall costs and timescales for me to carry out the work.
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Before I commence work, you will need to email me back, including any information as per points C1-C3 above, clearly indicating that you are happy for me to start work. You must also supply me with the latest version of your manuscript.
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If your approval, or any supplementary information needed, is not supplied to me before the expected start date of the project, I have the right to change the time and/or date that I will return the work to you.
(D) AFTER WORK STARTS
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If your requirements change after I have commenced work, please contact me immediately to let me know. I will pause working on your manuscript while we discuss your new requirements. I will then produce a revised quote (with revised timescales) which you will need to approve before I recommence work. Production of revised quotes after work has commenced is charged at my hourly rate for project management (rate code 1.2).
(E) PAYMENT
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When the work is completed, I will invoice you as per our agreement.
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Payment must be in GBP into a GBP bank account within 30 days of invoice. If you wish to pay by PayPal, all transaction fees must be paid by you, and I am to receive the full invoiced amount.
(F) FURTHER NOTES
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I will not pass the work to a third party or discuss your studies with anyone else. However, (for students/academic clients) I will keep the work on file and if your university/academic institution requests a copy from me, I will send them the exact same file I returned to you. For this reason, I need to know the name and email address of your supervisor so I know that any such requests are legitimate.
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For students: The mark that you are awarded by your university/college is not within my control and I cannot be held legally responsible for a lower than expected mark in relation to any material proofread by me.
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For students/academic clients: I will not proofread your document in any way that contravenes your academic institution’s rules concerning plagiarism and cheating nor do I include comments or suggestions on the academic content of your work. This means that, for example, I will not rewrite your text, add text from anyone else's work into your document, paraphrase anyone else's work or make any other changes that would constitute plagiarism.